We covered what a RACI chart is and what it is not, and we’ve given you some pro tips and ways to avoid common pitfalls. It is very rare that the person performing a specific task (responsible) is also authorized to approve the work or make decisions (accountable). The person designated as “responsible” should not also be “accountable” for the same task.Mixing up who is responsible for who is accountable So, do not add administrative tasks like team meetings.ĥ. Each particular task/column in the chart should be one that requires a potential decision to be made.Deviating from the defined project roles during “real-life” execution will lead to distrust and confusion as well as weaken the power of the RACI chart. The person named as “accountable” should be the decision-maker for each task/step/activity/milestone they are assigned in the matrix.But each project will have varying degrees of complexity and milestones, and the chart should represent this. The RACI chart template can be reused for standardization, and typically the PMO will maintain the template.If there is confusion or requests to add more detail to the RACI, it’s time to circulate the project plan.Ģ.The tasks and responsibilities should not be detailed or drilled down to daily or even weekly tasks. Avoid these pitfalls to ensure your RACI chart-and the project with which it’s associated-succeeds. Let’s dive into the five most common mistakes people make when creating RACI charts. We really like this simple RACI chart that Adrian Neumeyer, founder and CEO of website Tactical Project Manager, created for a fictitious construction project. You can just email the file out to everyone. To take our example again, it’s possible the executive sponsor wants to be the person who meets with the clients to get their approval, hence they would be responsible for this task. Step 5: Discuss, analyze, and get approval from the project team. Step 4: Fill in each box with the corresponding R, A, C, and I to designate the role of each person for every task.įor the client approval milestone in the aforementioned website building example, the project manager would be responsible for getting the client’s approval, the executive sponsor would be accountable, and the developer needs to be informed of the outcome.
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You can easily use Microsoft Excel or another software program to create a RACI chart. Step 3: Draw a matrix with a row for each team member and a column for each particular task/milestone. If we take a project like building a website, the examples are website designing, testing, and client approval. Step 2: Identify the major milestones in the project. This helps solidify the commitment of the person in their role on the RACI matrix.
PRO TIP: Use names whenever it makes sense-as opposed to job titles or teams. Follow each step below to fill out the chart for your project.Įxamples include the project manager, executive sponsor, product manager, software developer, and business analyst. To get you started, we’ve made a RACI template for you here (there’s an example for a website launch under the blank chart).
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How to create a RACI chartīelow we’ll cover the six steps you’ll need to follow to create your own RACI chart. To clear things up, a DACI chart is essentially the same as a RACI chart with the only difference being the D, which represents “Driver” (synonymous with responsible person) instead of the R in the RACI acronym. You may have heard of a DACI chart and this can cause some confusion. PRO TIP: *This should be one person whenever possible so as to avoid confusion and slow decision-making. Who needs to be kept informed of major updates. Typically the person (or team) to be consulted will be the subject matter expert. Who needs to be consulted for details and additional info on requirements. Who is accountable for the success of the task and is the decision-maker. Who is responsible for doing the actual work for the project task. Let’s dive into the definition of each term. Each represents the roles and levels of involvement of a stakeholder against the corresponding task/milestone. RACI is an acronym for responsible, accountable, consulted, and informed. The RACI chart, on the other hand, is only a simple visual of the different roles and responsibilities across major project tasks. The project plan details every task to be completed, the timeline, and how the project is to be managed. The RACI chart is not meant to replace the project plan.
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